Cloud Native Observability: The New Normal for Enterprises

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Build as you grow.

Middleware’s unified observability platform is fully scalable to your business needs, with add-ons and paid features available as you grow.

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A pricing model for the modern, scalable

Ditch flat-rate and fee-based models and adopt a simpler, more agile approach that won’t
outpace your company revenue.

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Customize in minutes.

  • Easy sign up
  • Unlimited access
  • A complete no-code platform







Enterprise Plan

  • If you want to scale your complex large applications at an advanced level, then contact us
  • We have custom pricing with volume discount.

Say goodbye to “pick-and-choose”

All users receive full access to this full array of powerful features, regardless of pricing plan.



  • Unlimited sources
  • Log aggregation
  • Log parsing
  • Live log trail
  • Control by Regex
  • Log patterns & analytics


  • Container metrics
  • Processes metrics
  • Infra metrics
  • Custom events & Metrics
  • Live data view
  • Real-time alerts


  • End-to-end distributed tracing
  • Continuous profiler
  • Correlate with metrics, logs & more
  • Live traces trail and search
  • Resources consumption
  • Deployment tracking & versioning


  • Unified view
  • Rich alerting
  • Custom query language
  • Manage data pipeline
  • Unlimited users & roles
  • Custom drag and drop dashboard


  • SSO & SAML
  • Custom data retention
  • Self-hosted data
  • On-Boarding support
  • 24/7 In-app technical support
  • Dedicated Slack channel


  • Audit log
  • Self-hosted data
  • Trusted OTEL agents
  • Control what you store
  • Control data retention
  • App and Infra security

Frequently Asked Questions

Yes, we offer all three services logs, metrics and traces free in the industry, so you can try a cloud-based unified observability experience and scale your infrastructure.

This is for a limited time, so take advantage.

No, not in the traditional sense. We calculate your price based on the amount of data you want to send and how you assign it. Each use case has its own cost.

That said, you gain full access to all Middleware features, no matter how you use or prioritize the data.

It is free as of now

We measure your data on a daily basis. For example, a 300GB/month package would be 10GB per day. Data volume is based on your number of log entries and their size. Note that this is based on the amount of data actually stored on Middleware, not necessarily everything that’s sent to the platform.

We do! Contact us to learn more about discount options.

We recommend retaining Frequent Search data for no longer than seven. Middleware enables you to query your archive directly, and reindex data for further analysis, without impacting your daily quota.

Middleware works tirelessly to ensure the protection of customer data and is committed to continuous improvements to our information security management practices. We aim to ensure the appropriate confidentiality, privacy, integrity, and availability practices are maintained in accordance with the requirements of data security standards as outlined by the SOC2 Trust Service Principles.

We ensure that its security commitments are well documented and illustrated to user entities through our website, contract agreement, or in a service level agreement.

Read more about our security policies here.

Yes, you can cancel anytime with the pay-as-you-go option. We keep your data for 30 days from the cancellation date so you can download them.

Solve problems at the source.
See Middleware Observability in action.

  • Free forever
  • One-click setup
  • Highly scalable